Search Frequently Asked Questions

BitRaser File Eraser wipes the files and folders with international eraser standards. It performs secure deletion on a Windows or Mac based machine leaving the OS files intact.

Yes, absolutely. The application is completely secure and safe to use.

Yes, the application seamlessly works on any kind of storage drives including SSDs.

Yes, the application is capable of securely wiping data from SAN storages. The storage just needs to be mapped as a drive such that the application can access and perform wipe.

Yes, BitRaser easily wipes files from USB drives or any other external drives.

Yes, the application can be used to perform remote wipe on the machine.

The wiping speed is dependent upon various factors like- File Size, File Type, System Configuration, Virtual memory, Drive read- write Speed etc.

No, it is impossible to recover files once they are wiped via BitRaser File Eraser software.

Yes, the deleted files are permanently gone. There is no scope of recovery post a secure wipe.

Yes, You get a certificate of eraser for all files and folders wiped using BitRaser File Eraser.

No, the application is only designed to erase user’s data. It does not erase any operating system files, so that your operating system remains intact.

BitRaser File Eraser is available on annual subscription model with system specific licensing. You can perform unlimited erasers.

Yes, BitRaser File Eraser has a unique feature of wiping unused or free space to ensure no data recovery is possible for previously deleted files.

Yes, our software gives you the feature of creating a customized file list for erasing as per the user’s convenience.

Our application does supports 17 International standards like U.S. Department of Defense (DOD Standard 5220.22-M) 3 Pass/7 Pass, NATO etc.

Yes, the BitRaser File Eraser software does generate an eraser Certificate as well as Log report.

OS: Supports Windows 11, 10, 8.1, 8, 7, Vista, XP & Server 2012, 2008 & 2003 RAM: Minimum 2 GB (recommended 4 GB) Hard Disk Space: 250 MB Free Space

The application gives you the option to schedule the eraser process. This helps in automating the process of wiping.

Yes, it can be done once with the help of our Technical Support team.

No, only the administrator can use the application.

Please update the DPI settings in your machine to resolve this issue.

Yes, the latest version of File Eraser gives the option to upload the Log Report to the Cloud console directly.

No, you cannot wipe the data on cloud instances like Sharepoint, Onedrive etc. The data has to be stored on the physical media storage.

Yes, You will receive certificate of eraser for all files and folders wiped.

File Eraser supports 17 International standards including U.S. Department of Defense (DOD Standard 5220.22-M) 3 Pass/7 Pass, NATO etc.

 You can perform unlimited erasers till the subscription over.

In that case, we request you to purchase additonal license for another machine. As these licenses are non- transferrble.

It will activate in your system via key. Once you purchase the software you will get a Activation Key to your email.

No, It will not erase any operating system files from your system.

BitRaser File Eraser licenses are based on annual subscription model with system specific licensing. You can perform unlimited erasers within subscriptions.

Yes, Bitraser does wipe the deleted files as well using the Wipe Free Space feature.

You must have received the software that has to be installed with the activation key on your mail.