In this deployment guide, we will share instructions for deploying the BitRaser Hardware Diagnostics to accurately diagnose the functionality of various hardware components in PCs, laptops, and servers.
This how-to guide has been divided into 3 stages:
BitRaser Hardware Diagnostics software can be deployed using a bootable USB or via PXE boot. Using PXE, the ISO file can be deployed on up to 255 devices at once. In this guide, we will be deploying the software using a bootable USB.
To deploy the software via PXE boot, there is no need to create a bootable USB. The BitRaser Hardware Diagnostics software ISO file can be deployed directly via PXE on all connected devices.
Step 1: Log into the BitRaser Cloud Console using the credentials you received via e-mail after your purchase of the BitRaser Hardware Diagnostics software.
Click on the ‘Download BitRaser’ section on the left pane and then click on the ‘BitRaser Hardware Diagnostics ISO’ file to download it.
Step 1: Download Rufus, a free tool for creating bootable USB drives, to set up a BitRaser Hardware Diagnostics bootable USB. You can use any software of your choosing.
Connect a blank USB to your computer and open Rufus. Select the BitRaser Hardware Diagnostics ISO file you downloaded, then click 'START' to start the process. (Refer to Image 1)
Image 1: Click on START to Begin the Process of Creating a BitRaser Hardware Diagnostics Bootable USB
Step 2: Click on ‘OK’ in the ISOHybrid image detected window of Rufus to create an ISO image, then follow the onscreen instructions to create a bootable BitRaser Hardware Diagnostics USB. (Refer to Image 2)
Image 2: Click OK
Step 1: Plug the bootable USB on the device that you want to diagnose. Power On the device and boot it using the BitRaser Hardware Diagnostics USB.
To boot the device with BitRaser, go to the boot menu by pressing the F12 key and selecting the BitRaser Hardware Diagnostics USB. (The key may vary according to the device manufacturer) (Refer to Image 3)
Image 3: Select BitRaser Hardware Diagnostics USB, then Press Enter
Step 2: Once the device boots with BitRaser, it will perform the ‘Automatic Tests.’ Once the Auto tests are complete, the software will begin the ‘Manual Tests.’
Note: You have the option to skip any manual test by pressing the ‘Skip’ button on the test screen.
The first manual test is the ‘Keyboard Test,’ which requires the user to press different keys on the keyboard and verify the result on the screen. After completing the test, click ‘Next’. (Refer to Image 4)
A pop-up window will prompt you with the message “Is the Keyboard working properly?” as per the result you may click on ‘Yes’ or ‘No’. (Refer to Image 5)
Note: After completing each manual test, there will be a confirmation window asking you to select ‘Yes’ or ‘No’ to verify whether the hardware component is working properly or not. You also have the option to redo the test by clicking on ‘Try Again’.
Image 4: Keyboard Test
Image 5: Keyboard Test Confirmation
Step 3: The next manual test is for the Mouse/Touch Pad. Press the Right, and Left buttons and scroll wheel on the mouse and verify the result on screen, then click ‘Next’. (Refer to Image 6)
In the next window, click ‘Yes’.
Image 6: Mouse/ Touch Pad Test
Step 4: The next test is for checking the ‘Microphone’ click on ‘Record’ to start recording audio. (Refer to Image 7)
Press ‘Play’ to hear the recorded audio, then click ‘Next’. (Refer to Image 8)
In the confirmation windows, press ‘Yes’.
Image 7: Microphone Test
Image 8: Microphone Test Audio Playback
Step 5: Next, the software will perform an ‘Audio Test’, which will check the audio output of the device. You can check MIDI (Musical Instrument Digital Interface), Surround Sound, or both. Click on ‘Next’ to continue. (Refer to Image 9)
Image 9: Audio Test
Step 6: Next is the ‘Display’ test, which is used to check the monitor display. (Refer to Image 10)
Once you click on ‘Start’, the screen will display a series of different colors one by one. Click 'Yes' if the display is working properly.
Image 10: Display Test
Step 7: Next, the ‘Wi-Fi’ will be tested. Once you start the test, it will display all nearby Wi-Fi connections on the screen, verify the result, and then click ‘Next’. (Refer to Image 11)
Click on ‘Yes’ to continue with the manual tests.
Image 11: Wi-Fi Test
Step 8: The next manual test is for the ‘Bluetooth’. Click on ‘Scan,’ and the software will list all nearby active Bluetooth connections, verify the result, and then click on ‘Next’. (Refer to Image 12)
In the confirmation window, click on ‘Yes’.
Image 12: Bluetooth Test
Step 9: The next screen will prompt you to verify the accessories that came with the device, like the ‘Charger’ and ‘Original Packaging’. You also have the option to grade the device based on its display and body condition and assign an overall rating. Grading helps in getting maximum value when reselling the device. (Refer to Image 13)
After clicking 'Next,' a pop-up will come, informing you that the diagnostic tests have been completed. Click ‘OK’. (Refer to Image 14)
Image 13: Accessories & Grading Screen
Image 14: Hardware Diagnostics Completed
Step 10: BitRaser Hardware Diagnostics settings will open up automatically, prompting you to connect the device to the internet. Enter your ‘Ethernet’ or ‘Wireless’ details and click on connect. (Refer to Image 15)
Internet connectivity is required to connect the application with BitRaser Cloud Console. This allows automatic uploading of diagnostics reports on the centralized BitRaser server.
Image 15: Connect to the Internet via Wi-Fi
Step 11: Now, connect the application with your secure BitRaser Cloud account by entering the login credentials received by mail post-purchase. (Refer to Image 16)
The diagnostics report will be uploaded to the BitRaser server, which can be accessed 24/7 from any internet-connected location.
Image 16: Connect Application to BitRaser Server
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