ServerMonkey is an IT asset disposition (ITAD) company that stocks & delivers new and refurbished servers and networking equipment. They are committed to delivering high-quality products at competitive prices, & cater to corporate IT groups, offering an opportunity to economize without compromising on performance. ServerMonkey's services include IT Asset Disposition (ITAD), maintenance & support, & sustainability programs.
Business Need
ServerMonkey contacted BitRaser with the following needs:
- Overcome Issues with Previous Software: ServerMonkey was using White Canyon and they needed a more reliable, faster and efficient data wiping solution that integrates with their IT asset management tool.
- Quick Support for New Products: White Canyon lacked support for new products. Thus, the client required a solution that could overcome this limitation.
- Hassle-Free Integration with Existing Systems: The client expressed the need for a PXE boot solution to erase drives and devices over a network to bring in scalability in operation.
Solution: ServerMonkey choose BitRaser Drive Eraser software for its easy to use UI and its efficient data wiping capabilities via PXE to wipe thousands of drives and devices simultaneously. The software integrated well with their IT asset management tool to save the erasure reports at a central location.
BitRaser Benefits
- Speed & Uniformity of Data Erasure: BitRaser's software demonstrated notable performance, markedly enhancing ServerMonkey's data erasure processes in terms of both speed and efficiency. This advancement led to a substantial improvement in their overall workflow ensuring uniformity.
- User-Friendly Interface: The intuitive interface facilitated a straightforward and hassle-free user experience for them.
- Quick Tech Support: BitRaser's technical support team played a pivotal role in resolving issues in a stipulated timeframe making it a positive and hassle-free experience; that was greatly appreciated by Server Monkey team.
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