PC Exchange is a trusted provider of IT asset disposition (ITAD), refurbishing, and recycling services for IT equipment based in Massachusetts.They offer a wide selection of used, off-lease, and refurbished laptops and computers from major brands, delivering cost-effective solutions without compromising on data security. With a strong commitment to sustainability, PC Exchange performs responsible data disposal and maximizes value for clients' IT assets.
Business Need
- Efficient Data Erasure for MacBooks: PC Exchange required a Macbook data wiping solution for wiping newer and older Mac machines with T2 and M1 chips.They preferred to a central repository in the cloud for reports and certificates.
- Multi-Device Wiping Regardless of Manufacturer: PC Exchange dealt with devices from various manufacturer so they wanted a solution that could erase multiple units at the same time, irrespective of the make and model. They used KillDisk, a hardware based solution which had limitation of removing the drives and running them in separate units. For Mac devices in particular KillDisk wasn’t a fit.
- Scalable, Simple and Reasonably Priced Data Wiping: With limitation of wiping few drives in their previous hardware solution, PC Exchange needed a more efficient,affordable yet scalable solution to wipe multiple devices at the same time. They also needed automation.
Solution: BitRaser provided PC Exchange with a powerful, cost-effective solution for secure, high-volume data erasure across a wide range of devices, including MacBooks with M1 and T2 chips. With BitRaser Drive Eraser, PCs, laptops, and Macs could be wiped using a single solution—no need to remove drives or rely on additional hardware. This streamlined process saved PC Exchange 20% of their technicians' time, enhancing efficiency and productivity across the board.
Benefits
BitRaser scalable solution benefitted the company in the following ways:
- Improved Efficiency: The ability to wipe multiple devices at once, reduced the time spent per batch, enabling faster turn around for clients.
- Compliance: The detailed reports generated by the software helped comply with data protection requirements.
Results
- Seamless Certification Compliance: BitRaser Drive Eraser enabled OTH to easily meet supplier certification requirements, addressing their need for a reliable, efficient solution without additional complexity.
- Simplified Data Management: BitRaser's practical design eliminated manual formatting, streamlining OTH's data erasure process and ensuring smoother operations with minimal effort.
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